Shipping policy

Delivery time 

We have the following delivery times depending on where you live:

  • Same working day: Storstockholm, Enköping, Norrtälje, Nynäshamn, Södertälje and Uppsala
  • 1 working day: The majority of our mailings that do not have same working day delivery
  • 2-3 working days: Other addresses in Sweden. Usually those that are not close to urban centres

This applies to orders placed on weekdays before 11:00. Some delays may occur, but 97% of our deliveries arrive on time with no problems.


Shipping cost

The shipping cost is determined by your order value as follows:

  • Over 1200 kr:    Free shipping
  • 500 - 1200 kr:   89 kr
  • Under 500 kr: 149 kr

 

If you live in Storstockholm, Enköping, Norrtälje, Nynäshamn, Södertälje or Uppsala and order before 11.00 on a weekday, you will almost always receive your game meat the same evening. In the rest of the country, delivery takes 1-2 working days where 1 working day is the most common. Unfortunately, we cannot deliver during weekends.

Delivery to certain addresses may in exceptional cases take 3 working days. Of course, we will still ensure that the cold chain is maintained all the way to your door.

If you want your delivery on a specific date, please contact us at info@swedishwild.se. It is not possible to change delivery dates via our transport partners (Best and Postnord). 

We send our well-cooled and insulated packages to customers all over Sweden. We guarantee the cold chain all the way to your home.

Our transport partners are Best, PostNord and UPS. Each company has its own strengths and we choose partners depending on where you live so that we can maximise the security of delivery to you. We endeavour to always send your order on the next business day when our partners have a pick-up at our location. We always ship directly to your door - never via an agent.

Best

Best collects from us every weekday. In Stockholm and Uppsala, delivery is the same evening 17-22 for orders before 11.00. For other areas where Best operates, delivery takes place the next evening (incl. Saturday) 17-22. 

Best deliveries are sustainable both for the environment and for drivers. Best's vehicles are powered by fossil-free fuels and are driven by drivers with good working conditions. Best also has collective agreements for its own staff and requires collective agreements with subcontractors.

When Best has picked up your order from us, you will receive a notification via text message where you can track your delivery in real time and customise your delivery according to your wishes.For example, you can choose whether you want the parcel to be left at your doorstep (extra convenient if you are not at home at the time of delivery), or whether you want the driver to knock on the door instead of ringing the bell.

Postnord

PostNord collects your parcel from us on Monday-Thursday and in most cases delivers it to your door the next day. In some cases, the deliveries can take 2-3 days from the time the parcel is picked up from us, and we then send, if necessary, on Monday or Tuesday so that your package does not lie over the weekend with PostNord. We make sure to pack properly with cooling elements and insulation so that you can be sure that the meat arrives well chilled. PostNord delivers to ALL of Sweden.

Freight temperature

All meat is frozen (below -18ºC) when it is sent. By the time it reaches you, it may in some cases have thawed slightly at the edges, but this does not affect the quality of the meat and is definitely not a health risk.

We guarantee that your meat will never reach a temperature above 4ºC during shipping. If, for some unknown reason, this has happened, please contact us and we will make sure that we solve it for you in the best way.

Wild game meat is very durable, largely due to its low fat content, so it is always possible to refreeze the meat without any significant damage. However, we always recommend to keep the meat well chilled below 4ºC and to consume it within 7 days of arrival.

Environmentally friendly packaging solutions

Sustainable shipping is very important to us. Therefore, we do not use Styrofoam, EPS or similar environmentally unfriendly packaging materials. Our packaging is fully recyclable, biodegradable and/or reusable.

Your meat will be packed in a bag made of recycled material. This bag then goes into our designed box along with frozen cooling gel. These cooling gels ensure that the meat stays at the right temperature during its journey to you. The cooling gel is of course food safe and can be reused many times over. If you decide to throw them away, do so as they are with other combustible waste. Do not  pour out the contents of the sink as it may expand slightly in contact with water.

For insulation, we use sheep's wool, nature's own best insulation, to ensure that the meat stays at the right temperature during transport. Sheep wool is 100% biodegradable and you can put it on the compost (but take it out of the thin plastic casing first) or reuse it for different purposes. The box is made from 100% recycled cardboard and can be disposed of in paper recycling.